Digital marketing law interview on @BallzRadio

Paul was interviewed about aspects of digital marketing law on Ballz Radio today. The interview was part of the business segment and Paul chatted to the team about some consumer protection issues, transparency, terms and conditions and privacy concerns. Fortunately, Ballz Radio publishes the audio and video of the interviews. You can listen to theContinue reading “Digital marketing law interview on @BallzRadio”

Digital agencies that skimp on legal are negligently exposing themselves and their clients to substantial claims

Catch the highlights: I’ve noticed an alarming trend with many digital agencies and the account managers responsible for advising their clients on their digital marketing initiatives: they view legal frameworks as something akin to the undercoat on a wall. It seems to be a good idea although it’s better to keep it thin, hidden awayContinue reading “Digital agencies that skimp on legal are negligently exposing themselves and their clients to substantial claims”

Google Drive and the data ownership panic

Google Drive launched a couple days ago and some new publications are already writing about possible data ownership issues. It’s a common concern whenever a new service launches or website terms and conditions change. Darren Smith pointed me to an article by C|Net titled “Who owns your files on Google Drive?” which had a somewhatContinue reading “Google Drive and the data ownership panic”

MXit’s inappropriate website terms and conditions language

I have been doing some preparation for a talk I am giving to parents at a school this evening and one of the services I am going to chat about is the popular messaging service, MXit. I came across this wording in MXit’s terms and conditions which struck me as somewhat odd: Unless otherwise statedContinue reading “MXit’s inappropriate website terms and conditions language”

Add nutmeg to your Terms of Service and whisk briefly

One of my contacts on Google+, York Zucchi, pointed me to his website terms and conditions on his site which I had to share. The terms (well, this is really a liability disclaimer, not a complete set of website terms and conditions) are somewhat simple and not appropriate for all uses but they are aContinue reading “Add nutmeg to your Terms of Service and whisk briefly”

Are email disclaimers enforceable?

The Economist has a thought provoking article titled “Spare us the email yada-yada” with the subtitle “Automatic e-mail footers are not just annoying. They are legally useless”. The article highlights some of the challenges facing email disclaimers and there are just no clear answers that I have come across. The central challenge is the following:Continue reading “Are email disclaimers enforceable?”

Look and Listen’s ineffective Twitter terms and conditions

Look and Listen started following me on Twitter and because it is a brand I care about, I took a look at its Twitter page on the Web and followed it back. I noticed that its background image contains text regarding its terms and conditions as follows: Visit us on Facebook for T & C’s:Continue reading “Look and Listen’s ineffective Twitter terms and conditions”

Competition rules and the Consumer Protection Act

Update: This post was prepared on the basis of the draft Regulations. The final Regulations were issued on 1 April 2011 and differ from the draft Regulations in some important respects including the requirement to report on various issues which are highlighted in this post. I’ll work on an update to this post in lightContinue reading “Competition rules and the Consumer Protection Act”